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Terms of Sending the Order in Albania
All purchases confirmed before 14:00 on official business days will be processed and shipped within the same day. Confirmed purchases after 14:00 on official business days will be shipped the next business day. Orders placed on Sunday or public holidays will be shipped the next business day.
The deadline for delivery of orders depends on the distance of the city where you live:
- For orders in the city of Tirana, the delivery arrives to you within 24 hours after you have ordered the product online and the transport costs only 200 ALL.
- While for other cities, the delivery arrives at you 24-48 hours after you have ordered the product online and the transport costs only 300 ALL.
- For purchases over 10,000 ALL, transport will be free, regardless of the city where the order will be sent.
Shipping for Customers registered on the B2B platform will be free of charge, depending on the value of the invoice and the location of the business.
Problems with the order
We want you to have the best experience in Albania with e-shopping, so if you encounter any problems with the order, please contact the customer care service by phone or e-mail.
Terms of Sending the Order in the Region
The timeframe for sending the order to the Republic of Kosovo, Macedonia and Montenegro, is within 5 (five) working days. Immediately after confirming the order, you will be called by our staff to inform you on the shipping cost and delivery date.